Contact Us

Contact Replica Armory

We are in Wichita, Kansas, and we answer email every weekday. The quickest way to get a useful reply is to include the model name or a link to the page you are asking about, plus the country or state you are ordering from, because the answer to a shipping question changes completely depending on the destination.

If your question is about a damaged or missing part, send a photograph of the item and of the packaging. Most of the small parts for the models currently listed are held in stock, and a photograph usually saves a full round of questions. For returns, include the order number in the subject line so it can be matched to the original order.

We do not take orders by phone. Everything is handled through the store so that the order record, the payment and the shipping label stay in one place, which makes problems much easier to resolve.

The best way is by emailing us at ReplicaArmory@gmail.com.   If you are inquiring about the availability of an item, we can quickly check and get back with you.


Alternatively, you can call Toll Free  800-815-1942.  If we are away, please leave your message and we will respond ASAP.


 

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How to Reach a Real Person

Replica Armory is run from Wichita, Kansas, and the same small team answers the email, packs the orders and writes the product notes. If a question is about fit, finish or whether a piece will arrive before an event, ask before ordering rather than after: it is much easier to change an order than to intercept a parcel.

When you write, include the model name or the page link, and a photograph if the question is about damage or a missing part. Most parts are held in stock for the models currently listed, and a clear photograph saves a round of questions.

Common questions

Where are you located?
Replica Armory ships from Wichita, Kansas, in the United States.

Do you ship internationally?
Some items ship internationally, but replica firearms are restricted in several countries. Check your local rules first, because customs can seize a legal item that was not declared correctly.

How do I return an item?
Contact us first with the order number. Unused items in original packaging can be returned; ammunition and opened cap rings cannot.

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Located in Wichita, KS, USA