Ordering and Shipping
Ordering and Shipping
Orders placed through the store are packed within one to two business days. Domestic orders ship by the carrier selected at checkout, and a tracking number is sent by email when the label is created. Delivery times quoted by the carrier are estimates, not guarantees, and they do not include the day the parcel is handed over.
International orders are the part that needs care. Replica firearms, blank guns, cap guns and even toy guns are restricted or prohibited in several countries, and the rules change without much notice. It is the buyer's responsibility to check the law in their own country before ordering. If a parcel is seized by customs, we cannot refund the shipping cost, and we cannot reship an item that is illegal at the destination.
Returns are accepted on unused items in their original packaging within thirty days. Ammunition, blanks, cap rings and any item that has been fired cannot be returned for safety reasons. If something arrives damaged, contact us before using it and keep the packaging until the claim is settled.
In-stock items ordered before 12:00 noon central time, will most likely be shipped out same day.
We could possibly run out of stock before we have the chance to update the products page. If this happens, we will contact you (usually within an hour or two) and issue a refund.
For smaller orders such as pistols and revolvers, USPS Priority Mail will usually be used. Larger items like rifles will be shipped UPS or FedEx. International orders may incur an extra shipping fee for larger orders.
It is the customer's responsibility to check all local laws pertaining to an item before you place your order. You must be 18 years of age or older to order, and 21 or older to sign for blank firing guns. (Age verification and signature required at time of delivery).
Ammunition cannot be shipped via air. All ammo must be shipped by ground. PayPal cannot be used to pay for blank ammunition!
CUSTOMERS ARE RESPONSIBLE FOR ENSURING COMPLIANCE WITH ANY APPLICABLE LAWS OR RESTRICTIONS AT THE POINT OF DESTINATION. PLEASE
CHECK LOCAL LAWS PRIOR TO ORDERING. We are not responsible for packages confiscated due to Customs inspections.
We will ensure safe delivery via USPS International to your country. We are not responsible for your shipment once it is handed off to your country's local courier!
CALIFORNIA and KANSAS:
Imitation Firearms, regardless of date, may only be shipped in conjunction with a frame or presentation box.
CONNECTICUT, MASSACHUSETTS, NEW YORK STATE, WISCONSIN, MINNESOTA, AND PUERTO RICO:
All replicas of antique firearms (pre-1898) are allowed. We can only ship replicas of modern firearms (post-1898) to military, police, theatrical companies, or other government account with valid proof of identity. Sufficient proof would be a copy of a purchase order or request on letterhead from one of these organizations.
CANADA:
Contact us for specific ordering questions. Canadian law states that replicas of antique firearms (pre-1898), such as flintlocks, percussion, and cap and ball weapons are the only imitation firearms that can be shipped. No modern firearm replicas (post 1898) can be shipped to Canada. No blank firing guns can be shipped to Canada. Check your Customs and Postal Departments for import regulations and duties.
Blank Firing Guns:
Blank firing guns and ammo can only be shipped to the U.S. Many countries outside the United States prohibit us from shipping blank firing guns, or require special permits to own them. Please check your local laws before ordering! We cannot be responsible for confiscation of guns in customs.
California and Kansas customers will receive a complementary frame to be shipped with their blank gun (to comply with state laws). Please contact us for more info about this.
Per Federal regulations, blank ammunition cannot be returned.
ALL CUSTOMERS ARE RESPONSIBLE FOR ENSURING COMPLIANCE WITH ANY APPLICABLE LAWS OR RESTRICTIONS AT THE POINT OF DESTINATION. PLEASE
CHECK LOCAL LAWS PRIOR TO ORDERING.